For information about Hospital departments and services, please call (514) 398-6644
3801 University street, Room 267
Montréal, QC H3A 2B4
(514) 398-1931 Telephone
(514) 398-7454 Fax
Please note that phone calls are taken
between 9h00 and 12h00 and 13h00 and 15h00.
If you would like to leave a voicemail, please follow the instructions provided in the recorded message.
For regular follow-up appointments call several months in advance as appointments fill up quickly.
To make an appointment with a neurologist or a nurse, please call between 9h00 and 12h00 and 13h00 and 15h00.
When you call, have your hospital card and a pad and pencil to write down instructions.
If you have to cancel your appointment, please advise us in advance.
For a first visit, please plan 2 hours since you will meet with the neurologist and the clinical nurse specialist.
Some conditions, such as an infection or the flu, may make your MS symptoms temporarily worse. In such situations, you should still see your family doctor first to have your medical condition treated. For these reasons, it is very important to have a family doctor.
You may want to call the MS Clinic about your symptoms or to discuss some concerns.
Please note that the receptionist will take a short message and will transmit it to the appropriate person.
Please leave a phone number where you can be reached at specific times of the day.
As much as possible please call early in the workday and before Friday.
What is the problem? Is it a relapse, medication problem, other symptom?
If you have pain, what kind of pain is it? Does anything relieve it or provoke it?
Do you suspect infection? (like a bladder infection or a cold). If you suspect you have fever, please take your temperature before calling.
Have a list of your medications with you.
The physician will review your chart to see whether the medication is still needed, whether the dosage should be changed and so on. Such a review with your doctor makes medical care safer.
When calling for a prescription refill, make sure to have the phone number of your drugstore.
The request should be made during clinic hours and before you are down to the last pill (expect a delay of a few days to get your prescription).
For prescription renewals for special therapies (Avonex, Betaseron, Copaxone, Rebif) please call one month in advance to make sure you will be on time to renew your medication.
Avonex | Biogen Idec
Betaseron | Bayer
Copaxone | Teva Canada Innovation
Extavia | Novartis
GILENYA | Novartis
Rebif | emdSerono
Tysabri | Biogen Idec
Your provincial health card
All medication you are currently using (ask your pharmacist to print a list)
Comfortable shoes and clothes
Reading glasses (if necessary)
A list of your three most important questions or topics you want to discuss
A friend or a family member if possible
MNH Room 355
1010-550 Sherbrooke West, Montreal H3A 1B9